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      Allxon Hub – How to Set Up Customized Connect Service

      Introduction

      This guide walks you through the essential steps to set up a remote connect service for your edge devices using the Allxon Hub feature. The process ensures that your local service is running and that your port configurations are correctly aligned between your device and the Allxon Portal.

      Step 1: Verify the Local Service on Your Edge Device

      Before establishing a remote connection, confirm that the service you want to access is active and properly configured.

      • Check Service Status: Verify that the service (e.g., a web server, database, or application) is running and listening for connections. You can do this through the device’s command line or status dashboard.

      • Identify the Port Number: Note the port number used by the service (e.g., port 8080 for a web server). This value must match the configuration in the Allxon Portal.

      Step 2: Configure Port Settings in the Allxon Portal

      Once the local service is verified, configure the matching port settings in the Portal.

      1. Access the Portal: Log in to the Allxon Portal and go to Group Settings > Connect X.

      2. Set the Port: Enter the same port number used by your local service.

      3. Save Configuration: Apply and save your settings to activate the Connect X feature.

      ⚠️ If the port numbers do not match, the remote connection will fail.

      Troubleshooting Tips

      If your connection does not work as expected, check the following:

      • SSH Availability: Ensure SSH is enabled and available on your edge device. The Allxon Agent requires SSH for Pinggy tunneling to establish a secure connection.

      • Port Availability: Verify that the chosen port is not already in use by another service.