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      Allxon Connect X – How to Set Up Customized Connect Service

      Introduction

      This guide walks you through the essential steps to set up a remote connect service for your edge devices using the Allxon × Pinggy integration. The process ensures that your local service is running and that your port configurations are correctly aligned between your device and the Allxon Portal.

      Step 1: Verify the Local Service on Your Edge Device

      Before establishing a remote connection, confirm that the service you want to access is active and properly configured.

      • Check Service Status: Verify that the service (e.g., a web server, database, or application) is running and listening for connections. You can do this through the device’s command line or status dashboard.

      • Identify the Port Number: Note the port number used by the service (e.g., port 8080 for a web server). This value must match the configuration in the Allxon Portal.

      Step 2: Configure Port Settings in the Allxon Portal

      Once the local service is verified, configure the matching port settings in the Portal.

      1. Access the Portal: Log in to the Allxon Portal and go to Group Settings > Connect X.

      2. Set the Port: Enter the same port number used by your local service.

      3. Save Configuration: Apply and save your settings to activate the Connect X feature.

      ⚠️ If the port numbers do not match, the remote connection will fail.

      Troubleshooting Tips

      If your connection does not work as expected, check the following:

      • SSH Availability: Ensure SSH is enabled and available on your edge device. The Allxon Agent requires SSH for Pinggy tunneling to establish a secure connection.

      • Port Availability: Verify that the chosen port is not already in use by another service.