How to Delete Device

💡 Skip ahead to:

Introduction
On Allxon Portal
On Edge Device

Introduction

The Delete Device function allows you to delete a device from your Allxon group and server. To completely delete your device, the process involves two steps: one from Allxon Portal end and another from the edge devices end.

💡 Important Note: This action will permanently delete all device information, and it cannot be undone.

Let's Get Started!

1. On Allxon Portal

> Head over to the Device Profile Page and click on the Action button in the upper right side. Then Click on the Delete Device button.

> Enter the device's serial number to confirm deletion. Then click on the Delete button.

Your device has been successfully deleted!

2. On Edge Device

> For Linux OS:

Open the Terminal, and paste the following command to uninstall Allxon Agent:
```
sudo bash -c "$(wget -qO - https://get.allxon.net/linux)" -s --uninstall
```

> For Windows OS:

Method 1: Head over to the Apps & features --> Locate and select the allxon-installer --> Click on the Uninstall button

Method 2: Head over to the C:\Program Files\allxon-cli directory on your edge device to initiate the uninstallation process.

After following either of the two methods above, you will see the following display:
(1)Select the Remove all components, then click on the Next button.

(2) Click on the Uninstall button.

(3) You can see the uninstallation progress bar here. When the process is completed, click on the Finish button to exit the allxon-installer Wizard.

💡Note: Since the feature is only available in the new version of Allxon Agent, if your Windows has an older version of Allxon Agent (lower than 3.08), you must contact us to proceed with the deletion.