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Introduction
The Subscription page displays the details of all subscription orders and allows users to manage subscription seats on Allxon Portal.
Main Page
The Subscription Plan main page shows all current or expired subscription plans and seats. There is an entire list of available devices that can be assigned or unassigned to subscription seats. The status of all Subscription Plans that are coming up for renewal can also be seen on this main page.
- Main Interface
- View the status of your current Subscription.
- View the most current Subscription Annual Renewal Date.
- View the Total Seats available for the Subscription Plan.
- Click on the View Device Plans button for more Device information.
- Click on the Current tab to view the status of all active subscriptions. Click on the Manage Seat button to take you to the Seats Management page.
- Click on the Expired tab to view and manage all expired subscriptions.
Device Plans
The Device Plans slide-out panel opens when you click on the View Device Plans button. This window displays the entire roster of devices available. Here, you can view device details, which include the associated subscription plan, the OOB serial number, and the assigned group location.
Current Subscriptions
A list of Current Plans can be found under the Current tab. Each Subscription plan is designated a unique subscription ID alongside its corresponding Start Date, End Date, Seat Quantity, Unused Seat, and Renewal Status. Click on the Manage Seat button to take you to the Seats Management page.
- Seat Management Tab
All devices currently assigned to the Subscription Plan are listed under the Seats Management tab. Click on the Manage Seats button to make changes by assigning or unassigning devices.
- Manage Assigned/ Unassigned Seats
This Page is divided into two sections (Assigned Devices/ Unassigned Devices):
1. Assigned devices are displayed at the top. Click on the (-) button to unassign devices from subscription seats.
2. Unassigned devices are displayed at the bottom. Click on the (+) button to assign devices to subscription seats.
Click on the Save button once all necessary changes have been made.
Expired Subscriptions
A history of Expired Plans can be found under the Expired tab. Each subscription is designated a unique Subscription ID alongside its corresponding Start Date, End Date, and Seat Quantity for your reference.
Subscription Management Unavailable Page
A Subscription Management Unavailable page appears when an error occurs or if the Subscription management page is inaccessible. Either navigate back to the root group to refresh your page and try to access the Subscription Page again or contact your group admin for troubleshooting.
