How to Use OOB Cloud Serial Console

 

Introduction

Allxon swiftDR for OOB Cloud Serial Console is a market-first, high-security hardware-based serial console feature made possible by an OOB enabler. Unlike other software-based remote terminal features, OOB Cloud Serial Console can display boot logs during device startup. If there are any error messages in these logs, they can be analyzed and addressed accordingly.

 

Step 1: Set Group Baud Rate

  1. Log into Allxon Portal external link icon and click on the Group Setting icon on the left navigation pane to enter the Group Setting Page.
  2. Click on the Configuration tab on the top and select the Serial Console section.
  3. Select the Baud Rate that best fits the device's setting in your group.

Remote terminal_step by step_set baud rate

💡Note: The Baud Rate of the OOB Enabler must be set to ensure accurate transmission of signals between the OOB Enabler and device. This setting will be applied to all devices in the group instantly and may affect those already using the Remote Terminal Plugin.

💡Note: By default, the baud rate for NVIDIA Jetson devices is 115200.

 

Step 2: Open New Console Session

  1. Open the Device Page and click on the "Serial Console" tab.

  2. Click the "Open Session" button in the middle of the screen, and the system will begin establishing a connection to open the console.

Remote terminal_step by step_open_session_01

Remote terminal_step by step_open_session_02

💡Note: The console screen is initially set as a large window, and you can adjust its size according to your needs.

 

Step 3: Start to Use OOB Cloud Serial Console

After the connection is established, you can start using the serial console to control the device. To close the console, click the "Close Session" button at the bottom right corner of the screen.

Remote terminal_step by step_start_to_use

💡Reminder: The usage time for a single session is one hour. If it exceeds one hour or remains idle for too long, the system will automatically close the session.

 

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Additional Function: View Real-Time Boot Logs

Since Allxon's OOB Cloud Serial Console is a hardware-based solution, it allows you to view boot logs during device startup for real-time troubleshooting.

To do this while the device is in a powered-OFF state, click on the Serial Console tab. Follow the steps mentioned earlier to open a session. Then, from the Power Control button at the top right, select the Power Switch to power ON the device. You will be able to see the boot logs in the console window.

Remote terminal_step by step_get_boot_log

 

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